Agility is the capacity to sense and respond to changing customer needs and to make timely, effective and sustained organisation changes to maintain competitive performance advantage over the longer term. Those organisations which are able to build agility as an organisation capability are those which are best placed to survive and thrive in uncertain times.
At CRF’s 13th International Conference, Agility 2.0: Building Adaptable Organisations, leading business thinkers and practitioners took us on a learning journey as we considered what agility means at the strategic, organisational, leadership and individual level.
Over three days in Madrid, our international delegates gathered to consider what features distinguish agile organisations, and how to develop agility across multiple dimensions. Looking at how agile organisations develop strategy, we discovered that they successfully navigate a key paradox: developing a strategy that’s adaptable and allows for rapid course correction as circumstances change, while at the same time remaining anchored to an enduring business purpose. They also allow for distribution of decision-making and rapid responsiveness to cues in the external environment while providing a clear frame of reference for evaluating strategic options.
We hope this Retrospective, with its session summaries, speaker and delegate insights, key takeaways, and further resources, serves as a reminder of the time we spent together, and as a prompt to apply your learning to address your own organisational challenges.