July 13th 2016

Member Query – Incentives

A PARC member has asked the following questions:

  • Are you: (a) Bank; (b) Other FS; or (c) non-FS?
  • What proportion of your incentives are paid on an individual's contribution to financial and non-financial performance?
  • If you pay part of your incentives based on individual financial performance do you have individual sales targets?
  • If you have sales targets how do you ensure that customers are not adversely impacted?
  • How do you assess different levels of individual performance? For example do you rank employees?
  • How does Sales Quality (particularly for Wealth/Mortgage colleagues) impact employees' performance rating and reward?

This resource is available to PARC members only. To access, please log in with your username and password.

If you are not a member of the PARC network and are interested in membership please contact Richard Hargreaves, Commercial Director, on +44 (0) 20 3457 2630 or at richard@parcentre.co.uk.

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